GUEST POST BY JANE RILEY, GRACE MOBILITY GM
On November 12th, the Grace Mobility national teams had the pleasure of joining the virtual TEMI Awards Gala. In digital applause we celebrated our industry colleagues and excellence in global workforce management – and what a year it has been!
2020 will forever be referred to as the Year of COVID-19. A ‘challenging, unpredictable year plagued with uncertainty’, but amid the unrest, global mobility demonstrated resilience, agility and an industry that rises when the pressure mounts! Here at Grace, our leadership and ‘customer-first’ commitment has elevated to address customer and employees’ natural fears and concerns. We continue to focus on our valued customers, the human aspect of mobility, ensuring an open and flexible approach and remaining confident about an exciting, albeit different 2021 and beyond. Emerging with a deep, empathetic understanding of how customer behaviour has and continues to shift, and how to meet these demands.
It is evident whilst organisations are continuing to respond and reap the invaluable learnings from the crisis, they are more than ever re-positioning their business for long-term growth, sustainability and a ‘new normal’ into 2021. Confidence in a buoyant global economy may not be at its peak, but as with every challenge brings a wealth of opportunity for those poised to pivot and adapt.
In the absence of a crystal ball, at Grace we reflect on over 100 years of corporate relocation experience, and remain optimistic that 2021 will not only derive a new normal, but will also present emerging and exciting opportunities for our business and our valued customers.
We are hearing from business leaders, as with Grace, that they are embracing this seemingly fortuitous time, to reassess their corporate foundations. This includes talent retention and recruitment strategies, given the significant shift in working from home/remote accessibility, and associated talent risk.
Other organisations are turning their investments and focus to accelerating their digital transformation, adapting to the changing face of business, and improving communication methodologies. Working remotely, Zoom, Teams and similar video conference platforms have for now, replaced the face-to-face engagements in many instances. Which in-turn has further propelled a swift migration to digital technologies across all industries, such speed of this change is unprecedented. Consequently, many of our customers have stated that the use of digital communication tools, and advanced collaboration platforms used for their remote and mobile work force, has led to widening of their available talent pool.
As we continue to remain agile, flexible and always optimistic, Grace Mobility looks forward to health, happiness and success for our customers, TEMI and our employees in 2021 and beyond.
Grace … Always More!
Interested in contacting Jane? You can reach her on +61 427 515 909 or at firstname.lastname@example.org.