WE ARE OPEN AND HERE TO SUPPORT YOU AND YOUR CLIENTS
At Quest Apartment Hotels we live by our core value to service the needs of our corporate customers and pride ourselves on our ability to provide a home away from home.
What we are experiencing is an unprecedented and extremely challenging event, and there is not a single person who has not been affected in some way. However, our thoughts and warm wishes go out particularly to the people who are working on the front-line to contain the virus both locally and globally.
Quest continues to open new properties where the corporate extended stay market needs to be. Quest Robina was the first Quest property to open on the Gold Coast , opening its doors on Monday the 4th of May.
QUEST – A COMMITMENT TO HEALTH AND SAFETY
We appreciate that during this time, more than ever, your focus is on the safety and security of your travellers and we would like to reassure you that this is our top priority also.
Below is an update on what we are doing to prioritise the safety and security of all our guests:
All guests, staff and associates have been advised to practice good personal hygiene and to seek medical attention immediately if they feel unwell.
We have also implemented precautionary measures at our apartment hotels in accordance with the guidelines from the World Health Organization (https://www.who.int) and public health authorities in the respective countries we operate in.
This includes intensified cleaning and disinfecting of our properties, having housekeeping attendants wear masks and gloves when appropriate.
Please contact our Customer Contact Centre (www.questapartments.com.au/contact-us) if you have queries regarding existing reservations. The team will provide you with the right assistance based on our latest policies.
In the midst of challenges and uncertainties, we are heartened by the confidence that you have put in Quest Apartment Hotels.
QUEST – SPACIOUS
Our spacious open plan apartments come in a variety of configurations to suit your needs, including Studio, One, Two, Three, and even up to Four Bedroom Apartments.
QUEST – FULLY SELF-CONTAINED
Most apartments contain full kitchen and laundry facilities. This allows guests to cook for themselves in the comfort of their apartment.
QUEST – FULLY STOCKED FRIDGE
Quest’s pantry shopping service offers a comprehensive and convenient alternative, where you can fill out your shopping list and have your items delivered to the apartment.
QUEST – ROOM SERVICE POWERED BY DELIVEROO
Our long-standing partnership with Deliveroo offers all local restaurants in our room service menu, delivered to your apartment door.
Our reservations team is now working 24 /7 to support your requests and if you have any further questions please feel to reach out on firstname.lastname@example.org
Many thanks for your ongoing support and please stay safe and healthy.
General Manager Sales
We can all learn from successes, even in hard times.
It drives a best-practice culture, and reminds everyone that we’re part of something important.
Quest Apartment Hotels is a brand that has been in operation for over 30 years, with over 170 properties in Australia, New Zealand and Fiji. Quest are founding members of The Employee Mobility Institute and are proud to be a Platinum Sponsor of the 2020 Global Workforce Management Industry TEMI Awards program.